Privacy Policy

Last updated: April 15, 2026

Introduction

This Privacy Policy describes Counseling Society policies and procedures on the collection, use, and disclosure of your information when you use our service and explains your privacy rights and legal protections.

We use your personal data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this Privacy Policy.

Counseling Society is committed to safeguarding user privacy. We do not share your personal information with third parties except as described in this policy.

Information Collection

We collect only the information necessary to provide and improve our services. This may include your name, email address, and phone number. We do not sell, rent, or share this information with third parties.

How We Use Your Information

The information collected is used solely for communicating with you as the intended party. We do not share or sell your personal information with external parties for marketing or other purposes.

No mobile or text messaging consent information will be shared with third parties or affiliates for marketing or promotional purposes. This excludes text messaging originator opt-in data and consent, which is never shared with third parties.

  • To provide and maintain our service, including usage monitoring.
  • To manage your account and registration as a user.
  • For performance of contracts for products or services.
  • To contact you by email, phone, SMS, and equivalent electronic communications regarding updates and security notices.
  • To provide news, offers, and information about similar goods, services, and events unless you opt out.
  • To manage and respond to your requests.
  • Messages sent through the Service may be stored on servers operated by trusted third-party providers.

Counseling Society uses third-party server and service providers to retain service messages.

These providers are used to support operation of our services while maintaining confidentiality obligations.

SMS Disclosure

By reaching us by SMS, you agree to receive recurring messages from Counseling Society. Message and data rates may apply, and frequency depends on your interactions and preferences.

You can reply STOP to opt out of future messages or HELP for more information.

No mobile or messaging consent information is shared with third parties for marketing or promotional purposes.

Disclosure of Your Information

Counseling Society does not share client data with third parties for marketing, promotional, or unrelated purposes. Personal information is kept confidential except as required by law or with your explicit consent.

  • When we have obtained your consent.
  • When needed to enforce our Terms of Service.
  • With partners or affiliates under signed non-disclosure agreements to provide specific services.
  • With entities controlled by or under common control with Counseling Society where allowed by this policy.
  • To respond to subpoenas, court orders, legal processes, and to establish or defend legal rights.
  • When necessary to investigate, prevent, or act regarding illegal activities, fraud, safety threats, or policy violations.
  • If Counseling Society or its assets are acquired by or merged with another company.

We may share aggregated, non-identifiable information such as total service usage without further notice.

This may include general metrics like monthly users or total messages sent during a period.

International Data Transfers

Your personal information may be transferred and processed outside your jurisdiction where data protection laws differ. We take steps to ensure your data is handled securely and in line with this policy.

Data Retention

We retain your personal information only as long as needed for the purposes outlined in this policy, or as required by law. We may also retain data to comply with legal obligations, resolve disputes, and enforce agreements.

Cookies and Tracking Technologies

Our service may use cookies and similar tracking technologies to improve your experience. You can control cookie use through browser settings, but disabling cookies may limit certain service features.

Your Choices

You have the right to access, correct, or delete your information. If you have concerns or questions, please contact us:

(786) 254-1572

counselingsocietymiami@gmail.com

330 SW 27th Ave, Miami, FL 33135, Suite 301

Policy Changes

We may update this Privacy Policy from time to time. Changes will be communicated to you, and continued use of our services implies acceptance of the updated policy.